This Privacy Notice (hereinafter referred to as the "Notice") regulates the way we will treat the data you provide us and those that we collect for statistical purposes when you enter and use our sites. www.driveapp.mx is a site owned by Drive USA LLC

  1. ABOUT YOUR PERSONAL DATA

    Drive commits to not sell, exchange, transfer, share, publish, or disclose to third parties outside Drive for purposes other than those mentioned in this Notice the personal and/or sensitive data that you provide us through the registration or contact forms on our site, as we always seek to safeguard your privacy.

  2. ABOUT YOUR AUTHORIZATION

    By registering to use our application or site, you authorize Drive to collect and process the personal data specified in this Notice for the purposes mentioned herein. Likewise, your registration constitutes your agreement and acceptance of our Notice and any eventual modifications it may have.

  3. ABOUT YOUR ARCO RIGHTS (ACCESS, RECTIFICATION, CANCELLATION, AND OPPOSITION) AND HOW TO EXERCISE THEM

    At any time, by accessing your account, you can access, rectify, or cancel the registration of the data you have provided us. Similarly, you can object to your data continuing in our database and unsubscribe from it. If you have any questions or cannot access your account or your data, please send an email to info@driveapp.mx or send a written request to Drive Mobile Application of Mexico, S.A. de C.V., located at Calle Norte 77, number 2728, interior 2, Col. Obrero Popular, Azcapotzalco Delegation, C.P. 02840, in Mexico City, attention to the User Service Department.

  4. USE OF YOUR INFORMATION BY DRIVE

    The personal information you provide us will be used to:

    • Contact you about issues related to your account.
    • Send you communications about events, promotions, or news from Drive or its commercial allies for marketing, advertising, or commercial prospecting purposes.
    • Personalize your experience in using our mobile application.
    • Notify you of changes that may occur in our privacy notice.
    • Conduct market studies and segmentation of communication strategies and activation of promotional discount coupons.

    The purposes indicated in this Notice are necessary for the existence, maintenance, and fulfillment of the relationship between you, as a user of our sites, and Drive, necessary to improve your experience in relation to our products and services.

  5. ABOUT THE INFORMATION WE COLLECT

    The information we collect and whose processing is regulated by this Notice is the following:

    • For your service with Drive, the following information will be collected: Full name, official identification (current voter ID or current passport), email, phone, and address.
    • To personalize your experience with Drive regarding payment services for tenure, auto insurance, and fines, we collect information only from your vehicle such as model, brand, and plates.
    • For your subscription to our site's newsletter, we collect your email. If you wish to subscribe to our newsletter using your Facebook username and password, in addition to your email, we will collect your username and full name.
    • To contact you in relation to any comment or suggestion you make through our contact form, we collect your full name and email.
    • To personalize your experience navigating our site, we collect the operating system you use, the browser you visit us with, the pages and articles you visit on our site, the time you spend on our site, the articles you mark as favorites, the articles you share on a social network through the tool we provide in each article, IP address, username, and password.
    • To send you information about events, promotions, or news about Drive or our commercial allies, we collect your email.
    • To inform you of changes that may occur in our privacy notice, we collect your email.

    Therefore, Drive will be responsible for the data of the holders that are collected, possessed, stored, processed, or transmitted on behalf of the user, as well as to guarantee the security of the information provided.

    If the information provided is wrong or insufficient, Drive may require you to provide the necessary documents. You will have 10 business days to respond to the request, starting from the day after you receive it. If you do not respond within that time frame, it will be assumed that the corresponding documentation was not presented, and Drive's service on the site will be partial as it does not have the necessary complete information.

  6. TRANSFER OF INFORMATION TO THIRD PARTIES.

    The information we collect will not be rented or sold to any person; information can only be shared without the user's consent in the following ways:

    • To maintain a commercial relationship with other companies, only the necessary personal information is provided to these companies to provide limited services on our behalf, requiring them to keep confidentiality during their processing and abstain from misuse through obligations and penalties in the respective Contracts.

    By accepting this Notice, you authorize Drive to transfer the data you provide us or those we collect to our commercial partners. At all times, Drive will ensure that its commercial partners are aware of this privacy notice and commit to abide by and respect it.

    If you wish to revoke this authorization, we ask you to follow the procedure established in this Notice.

    Drive may disclose and provide your personal information if required by law or if in good faith believes that such action is necessary when:

    • The transfer is necessary or legally required for the safeguarding of a public interest, or for the prosecution or administration of justice;
    • The transfer is necessary for the recognition, exercise, or defense of a right in a judicial process.
  7. COOKIES

    If you authorize it and your machine's configuration allows it, we will send a file called "cookie" that will be installed on your hard drive to allow us to identify the preferences you have selected, if any, to improve your experience on our site according to the information mentioned in this Notice. None of the information stored in the "cookie" will be disclosed by Drive.

    If you do not want our "cookie" to be installed or want to delete the one that has already been installed with your authorization, you must do the following:

    • To prevent our "cookie" from being installed, you must configure your browser to not accept cookies from the site www.driveapp.mx.
    • To delete the "cookie" that has been installed with your authorization, you must go to your browser's preferences, locate the tab or section for managing "cookies," and delete the "cookie" corresponding to the site www.driveapp.mx.
    • By deleting or preventing the installation of our site's "cookie," you may lose the settings you have made to personalize your experience on our site or prevent such personalization.
  8. ACCEPTANCE OF THE NOTICE AND ACCOUNT ACTIVATION

    By registering as a user of our application or site, you are accepting, in terms of the provisions of this Notice, that your data be treated as established herein. In addition to this, it will be necessary for you to click on the checkbox for the acceptance of the privacy notice and terms of use for your account to be properly activated.

  9. SECURITY GUARANTEE

    Although Drive uses the most advanced technology to safeguard the data you provide us, there is a probability that there may be a defect in the programming of the applications we use, which allows forced access to the information. Even if this situation occurs, your data is protected by advanced encryption processes that make it impossible for a third party unrelated to Drive to usefully recover the information. Our guarantee is to do everything reasonably within our reach to safeguard your data.

  10. INFORMATION FROM OTHER SITES

    You must take into account that the information you feed on sites other than Drive may coincide with what you have fed or will feed in Drive's forms. Consequently, you must be aware and responsible for taking the same care you have with your information on Drive's sites, on other sites where you browse or feed information of any kind.

  11. FINANCIAL INFORMATION

    Drive does not collect any financial information. All payment transactions are carried out and managed by payment processing companies external to Drive, which are the following:

    • Grupo Conektame, S.A. de C.V., the data you provide for such purposes is governed by the privacy notice located on the site https://www.conekta.io/es/legal/privacidad
    • Operadora PayPal de México, S. de R.L. de C.V., the data you provide is governed by the privacy notice located on the site https://www.paypal.com/mx/webapps/mpp/ua/legalhubfull?locale.x=es_MX
    • Mercadotecnia Ideas y Tecnología, S.A. de C.V., the data provided is governed by the privacy notice located at https://www.mitec.com.mx/terms
    • SMPS Merchant Platform Solutions México, S.A. de C.V., the data you provide is governed by the privacy notice located at https://getnet.mx/media/pdf/Terminos-y-Condiciones.pdf.

    In case of any doubt or clarification, they should be addressed to the corresponding platform as indicated in the privacy notice of each of the payment processing companies, since Drive is not responsible for any error or misuse of the information that occurs within them.

  12. CONTACT AND RESPONSIBLE PARTY

    If you have any doubts or concerns regarding this privacy policy or the way we handle the data you provide us or collect, please send us a message to the User Service Department, which is responsible for managing the data collected in our databases. To contact it, just send an email to info@driveapp.mx. Our commitment is to answer you within a period of no more than 5 business days, except in the case of excessive workload, fortuitous event, or force majeure.

  13. IDENTITY AND CONVENTIONAL ADDRESS

    Your data is treated and safeguarded by Drive Mobile Application of Mexico, S.A. de C.V., located at Calle Norte 77 number 2728, interior 2, Col. Obrero Popular, Azcapotzalco Delegation, C.P. 02840, in Mexico City.

  14. LIMITS ON THE USE OR DISCLOSURE OF YOUR DATA

    If at any time you wish to limit the use of your data by Drive, you can request the limitation in the use of your personal data by sending an email to info@driveapp.mx, or by postal mail to Drive Mobile Application of Mexico, S.A. de C.V., Calle Norte 77, number 2728, interior 2, Col. Obrero Popular, Azcapotzalco Delegation, C.P. 02840, in Mexico City, attention to the User Service Department.

    Keep in mind that by limiting the use of your data, we may not be able to continue providing you with one or more of the services you have requested and for which the data whose use you are limiting is needed.

  15. REVOCATION OF YOUR CONSENT

    At any time, you can revoke the authorization you have given us for the processing of your personal data. The way in which you can carry out such revocation of authorization is by requesting it by email to info@driveapp.mx, or by postal mail to Drive Mobile Application of Mexico, S.A. de C.V., Calle Norte 77, number 2728, interior 2, Col. Obrero Popular, Azcapotzalco Delegation, C.P. 02840, in Mexico City, attention to the User Service Department.

  16. CHANGES TO THE PRIVACY NOTICE

    Drive reserves the right, at its sole discretion, to change, modify, add, or remove parts of this Notice at any time. In such a case, it will keep its current Notice on the website www.driveapp.mx

    We recommend that you periodically visit this page to inform yourself if there is any change to this Notice. In addition to the above, when changes are made to our Notice, we will notify you at the email address you have registered with us. That way, you will always be aware of the latest version of our privacy notice.